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Kinnect chose to contract with local agencies to work with established organizations that have a good reputation and credibility in the community to deliver the OhioKAN program model. Selected community organizations and county agencies hire, supervise, and support Kinship and Adoption Navigators. Through a Memorandum of Understanding (MOU), Kinnect procures services from community organizations to provide navigation services to kinship and adoptive families. These navigators receive regular coaching on the OhioKAN practice model and report to a partnering supervisor within their agency who works closely with OhioKAN regional staff to ensure the program is implemented with fidelity and is offering exemplary customer service.