Once the service episode is opened and the initial description of the program is shared with the family, the next step is to begin the BASICS with the family. Ideally, the BASICS is completed by OhioKAN Staff during the first or second conversation with the family. Goals of the assessment include: Family needs and resources…

The next step after the Navigator has assessed for eligibility and completed the screening process is to open an OhioKAN Service Episode. A written procedure guides staff in opening a service episode which includes the following components: A brief description of OhioKAN services

Screening questions include the eligibility criteria related to age, location, relationship to caregiver, and other criteria. These questions are designed to clarify the information needed to make and document a screening decision. The questions do not have to be asked in any specific sequence, and the Navigator should select only the areas that apply. In…

A written procedure guides the completion of the OhioKAN eligibility screening. The goal of this screening is to ensure eligible families move from initial inquiry or referral to enrollment in the OhioKAN program. Families interested in OhioKAN must meet specified eligibility criteria as defined in Ohio administrative rule 5180:2-40-10. OhioKAN staff respond to interested individuals…

OhioKAN staff will respond to interested individuals with a warm empathetic tone and the practices established in the OhioKAN Navigator Practice Profile, which can be found below in Staffing Resources. To reduce barriers to access and build trust, the tone of the outreach conversation should be informal. The OhioKAN Staff member will begin the conversation…

Once the information is collected in the CRM database, the family information is assigned to the regional team responsible for the area where the family lives and then to a specific navigator responsible for reaching out to the family. Typically, two outreach attempts are made through two different methods such as a phone call, text…

The OhioKAN program model includes an interactive publicly available website with resources, events, and content, curated for kinship and adoptive families. The website includes a contact form for families to provide their information and to express an interest in learning more about the services. This information gathered from the contact form on the OhioKAN website…

Understand how the core components of the OhioKAN program model are operationalized including the steps for opening a service episode, completing the Brief Assessment and Screening to Inform, Connect, and Support (BASICS,) providing a referral binder, co-developing a support plan, following up with families, and closing the service episode.